Managers face different challenges at different steps of their journeys within organizations. No situation is ever similar to another one – they are all unique, in the blend of questions that are raised, the context, the resources, the politics at play. With the uniqueness of problems at hand, and the responsibilities of the managers, comes a fair bit of loneliness.
Managers do not necessarily have all the skills themselves or in their organization to tackle those problems. They therefore need and do seek external help. The help they seek can be provided on a very personal level (hence the rise of “coaching” services), or at the Institutional level – this is where Management Consultants now come to play. Before we look at the contribution of Management Consulting, let’s examine the Key questions or challenges faced by Managers.
As we help Managers in addressing their challenges, we distinguish between different types of managerial problems:
Management Consulting therefore is about unlocking those bottlenecks that arise from the managerial activities, at the institutional level. We do that with a variety of tools and roles that are familiar to managers: